It works because people research before they buy, and the business that helps them along the way earns credibility and attention. Useful content also feeds SEO and AI search, so it keeps drawing people in long after it's published.
The trade-off is that it's a long game requiring consistency and quality. Thin, salesy content doesn't work. Content that genuinely answers real questions does, building an audience and a library of assets that compound over time.
Updated July 2026