WSWhat Scene?

FAQ · Working with us

Do you offer retainers?

Yes. A care retainer runs in monthly cycles and is quoted to the size of the site and how much of it we look after. We do not publish a rate for it, because a number with no scope attached is wrong for most of the people reading it.

The standard retainer covers uptime and security monitoring, dependency and platform updates, backups, support on your content system, small content and copy changes, and a monthly look at performance and search visibility.

It does not cover new pages, new features, redesigns or migrations. Those are scoped and quoted on their own. Keeping that line clear is what makes the retainer worth having: an unbounded monthly fee becomes a bad deal for you or a bad deal for us, and usually both at once.

Retainers are optional and run in monthly cycles. Plenty of clients take the build and run it themselves, which is rather the point of owning the content system.

Want to talk through your situation?